1. Introduction
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our ticket booking platform.
2. Who We Are
Finata is the data controller responsible for your personal data. You can contact us at:
Finata Solutions Limited
info@bookerrrr.com
+44 7586351473
3. What Data We Collect
We may collect the following types of personal data:
- Name, email address, phone number
- Payment details (processed securely via third-party providers)
- Event preferences and booking history
- IP address and device/browser information
4. How We Use Your Data
We use your data to:
- Process and manage your bookings
- Send booking confirmations and event updates
- Provide customer support
- Improve our services and user experience
- Send marketing communications (with your consent)
5. Legal Basis for Processing
We process your data based on:
- Contractual necessity (e.g. to fulfil your booking)
- Legitimate interests (e.g. fraud prevention, service improvement)
- Consent (e.g. for marketing emails)
6. Sharing Your Data
We may share your data with:
- Event organisers (to manage attendance)
- Payment processors
- IT service providers
We ensure all third parties comply with data protection laws.
7. Data Retention
We retain your data only as long as necessary for the purposes outlined above or as required by law.
8. Your Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, contact us at info@bookerrrr.com.
9. Cookies
We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more details, see our [Cookie Policy].
10. Data Security
We implement appropriate technical and organisational measures to protect your data.
11. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
12. Contact Us
If you have any questions or concerns about this policy or your data, please contact us at info@bookerrrr.com.